Frequently Asked Questions

Check most frequently asked questions here, if you still need help then please contact us at info@rchgifts.com

Ordering

On the items page you will see the personalization box where your info can be provided. For multiples, please provide in a list format. 

On the items page you can change the quantity by clicking the arrow. All personalization info should be entered into the box on that specific items page.

Yes! Please email info@rchgifts.com BEFORE buying the product and we will work with you on your custom order. 

Shipping

Most items are sent out in 2-3 business days. Some larger orders may need a few additional days. Please contact us for an accurate processing time if needed.

We offer USPS First class 2-5 days and USPS Priority 2-3 days. Some orders may need to ship UPS or FedEx 2-5 days depending on the quantity ordered and location. Please contact us if that will be an issue.